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SharePoint prompts for credentials twice when opening Word documents

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Hi,

I have a bunch of Word documents with Quick Parts. The documents are uploaded to a library and quick parts are fed from list item columns (defined in a custom content type).

The problem is that the users are prompted for credentials (username and password) each and every time they open these Word documents. A standard prompt window shows up:

But it gets even worse. When the users provide their credentials, they are prompted second time with a different window:

How could I prevent SharePoint (or Word) from prompting the users to provide credentials? There should be no prompts as the users are already logged in to SharePoint.

I have tried to bing (or google ;) for an answer but the most common suggestion is not to use Kerberos. I'm using NTLM with claims based authentication so this advice does not apply to my problem.

Thanks,

Leszek


Wiki: wbswiki.com
Website: www.wisenheimerbrainstorm.com





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