Using: SharePoint Online, SharePoint Designer 2013
Hello, I'm new at SharePoint, so hopefully an easy workaround already exists...
Background: I've added a basic Issue Tracking app to a SharePoint site. By default, a Comments column with Append Changes to Existing Text is turned on, which I need for displaying version history of comments to each issue. I've also created very simple Send Email workflow using SharePoint Designer, to email specific users when issues are modified and certain criterion is updated. The workflow works just fine, except displaying comments.
My problem: Using SharePoint Designer how can I get the email to display the latest comment, or perhaps display all comments? Using [%Current Item:Comments%] returns blank with "Append Changes to Existing Text" on, but does work with "Append Changes to Existing Text" off (I have determined this is due to version history making the latest comment blank). I need to keep Append Changes to Existing Text on.
I've researched all kinds of workarounds for legacy versions of SharePoint, the most popular being to replace code "<SharePoint:AppendOnlyHistory runat="server" FieldName="your multiple field" ControlMode="Display" ItemId="{@ID}"/>". If this is the best solution for SharePoint Designer 2013, I still need help since I'm not a programmer and do not know where to find the code to replace.
However, I would think a simple workflow workaround also exists but need help coming up with the conditions/actions.
Lastly, I know emails can be sent using Alerts that would show all comments like I'm wanting; however, Alerts cannot be customized for how I need the workflow to operate.