Managed metadata columns in document information panel with multiple content types

Hi everyone,

The problem I have is that for custom content types not all managed metadata columns are displayed in Document Information Panel (DIP) for the document in the Office client application. 

However, everything works fine with 1 specific content type. Even though the others using exactly the same site columns. The content types are deployed using visual studio to the content type hub, and after this the content types are correctly published to the site collections, there are no publish issues here. 

When I create a document based on the second content type in the same library, all fields are showed in the document information panel, except the managed metadata columns.

Detailed explanation:

Library: procedures
Content types:
- simple procedure (with 4 managed metadata fields and some other text fields)
- procedure with approval (with the same 4 managed metadata fields and some other text fields)

Scenario 1: I add the 'simple procedure' content type to the procedures library as only content type. Everything works fine, and all fields show correctly in the document information panel in Word.

Scenario 2: I add the 'procedure with approval' content type to the procedures library as only content type. Everything works fine, and all fields show correctly in the document information panel in Word.

Scenario 3: I add the 'simple procedure' and 'procedure with approval' content types to the document library procedures (added simple procedure first). When I create a new document based on the 'simple procedure' content type, everything works fine and he shows all metadata fields. When I add a new document based on the 'procedure with approval' content type, the document information panel shows correctly, except all managed metadata fields. These are not visible at all. Though they worked perfectly in scenario 1 and 2.


Is this a known issue or is there a workaround for this? 

Thanks in advance! 


Kind regards, Davy