Word Automation Service Error code: 65543

Hi,

I'm using Word Automation Service for converting Word to PDF files in SharePoint 2013.

I keep getting the error code 65543 "The file could not be converted; it may be corrupt or otherwise invalid (the conversion process failed). Please try opening the file in Microsoft Word, resaving it, and then resubmitting the file for conversion. If this does not resolve the issue, contact your system administrator."

The SharePoint user that is running the conversion job has Read / Write permissions to the SharePoint site and databases.

I've also checked the log files which tellls me that Word Automation Service is running in a sandbox. The Powershell script for disabling the sandbox in SharePoint 2010 is not working anymore in SharePoint 2013. Script provided below.

$sp = Get-SPServiceApplication | where {$_.TypeName.Equals("Word Automation Services")}
$sp.DisableSandbox = $true
$sp.Update()

Does anyone know what causes this error? (Please don't answer this question by copying MSDN information on Word Automation Services. I already read it :-))

Thanks in advance!

Regards, Sjoukje Zaal

Regards, Sjoukje

Web: http://sjoukjezaal.com | LinkedIn: http://www.linkedin.com/in/sjoukjezaal | Twitter: @SjoukjeZaal

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